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Our Story


Dicom Solutions is one of the leading distributors in the medical imaging industry, assisting customers all over the world with custom tailored imaging equipment packages for not only the best price possible, but with the best service and support around!


dicom-office.jpgAbout Us

Dicom Solutions was established in 2003 to assist imaging centers, hospitals, and private practices with meeting their imaging equipment goals—which was finding the right equipment solution for their individual needs, at the right price budget, with the right service and support. Initially starting with just a few products and a small family run business, Dicom Solutions started paving the way of the Medical Imaging future by growing their products and services line over the past ten years to now over 3,000 products. Dicom Solutions was the pioneer in getting medical imaging products and information online, via our interactive website and online forum. In 2004, Dicom Solutions transformed the medical imaging industry by launching the original extensive interactive online marketplace and established ourselves as the “one-stop shop” for all medical imaging related products (Digital X-Ray, PACS, Film Digitizers, Digital converters, ect). 


Check out our Vision & Core Values

 

inc-en.jpgDicom Solutions Today

Today, Dicom Solutions has been thriving and growing for 10 years now, and with installations at over 4,000 customer sites, we are proud to continue to be the leading distributor across the nation. Dicom Solutions continues to be recognized by the community for our growth and participation, such as being awarded the rank of #109 on the Inc 500 list of Fastest Growing Companies in the US. In spite of our continuous growth and experience, Dicom Solutions maintains is family values and prides itself on remaining to be a company with outstanding customer loyalty and support, taking the motto of doing whatever it takes to get the job done. Over our last 10 years, we have learned how to get you the best solution, at the best price, with the best service and support!!
 

support-team.jpgUS Based Service & Support

Have you ever tried to get support on navigating your software program, and are unable to reach anyone in the US that can help out? With Dicom Solutions, that will never be a worry!! All of our service support staff is located here in the US, and better yet, we do all our support here IN-HOUSE!! That means we do not outsource our service and support. Some of our competitors will hire outside dealers to install and support your product. We have a nationwide team of installers and support technicians to make sure your system is always working properly. You can rest assured that when you reach a Dicom Solutions employee, whether it is by phone, email, or live chat, that they are an actual employee committed to delivering the core values which we were founded on, and strive to deliver on a daily basis.




r-d-2.jpgWe know our products!

In order to have an excellent reputation, customer support and provide your customers with the best products, you need to intimatly know your products. 

Before we even consider offering a product to our customers, we put it though our in-house R&D lab to verify that it can meet our customers higest demands. We do not just take the word of our manufactuer that it works! 

Though this process, we might might enhancements or additions in an effort to provide the highest quality products that can continue to impress our customers.






behind-scenes-1.jpgUnbiased Reviews & Buyers Guides:

For many of our customers, their purchase with Dicom Solutions will be the single largest investment in their practice or business. We understand that there are alot of options and not enough information to make a educated decision. 

That is why we offer Free Buyers Guides and weekly videos, on your youtube channel, to help answer your toughest questions. 






Why Choose Us?

We are here to service you 24 hours a day, 7 days a week, 365 days of  the year. Providing the best customer support is our most important mission. Here are a few reasons that make us the best in the business and why you should buy from us: 

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Satisfaction Guaranteed

We back up all purchases with a 100% satisfaction guarantee. Our generous return policy combined with our award winning customer service ensures that you will be completely satisfied. Every product we sell comes with a full manufacturer's warranty in addition to the 100% Satisfaction Guarantee.
 

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Best Deal Guarantee
There is much more to getting the best deal than just the lowest price. Dicom Solutions is proud to have the industry's best customer service along with competitive pricing. If you find a better deal from an authorized reseller, let us know and we'll do everything to match or beat it.

 

 

icon-productselection.pngWide Product Selection
We offer a huge inventory with a selection of the industry's finest products, available at the best prices. Use our easy to use site navigation or our powerful product search to quickly find what you need. If you cannot find something in our store, we will help you find it even if it means sending you to our competition.

 

icon-customerservice.pngExcellent Customer Service
We go the extra mile to ensure your complete satisfaction. Our knowledgeable Product Experts and Customer Service Specialists are available via e-mail, chat, fax, and telephone to ensure the highest quality in customer relations based on unparalleled professionalism.

 


auth-dealer-2.jpgSpecial Manufacturer Deals
We are the largest online Authorized Dealer or Distributor for most of the brands we offer.  Our relationship with the major Brands ensure that we can pass special deals onto you such as Factory Demos, Rebates, Refurbished Products, and Deep Discounts. 


 


Want to join our team?

We are always looking for talented and dynamic people to join our team. Click here to view our latest job openings.